Vector Image
Vector

Compliant language. Bias-free content. Secure PII redaction. Prooflex gives state, local, and education agencies the writing tools they need.

As an exclusive i-Resonate Authorized Partner, Chipsy.io delivers full implementations of Prooflex for state, local, and education agencies. Prooflex helps your teams write with precision. Prooflex catches compliance gaps, flags biased language, protects sensitive information, and routes documents through structured review, all without leaving the Microsoft Office tools your staff already rely on.

From social services case notes to probation reports, Prooflex ensures every document that leaves your agency is accurate, equitable, and defensible.





Riverside County Social Services Selects i-Resonate Prooflex for AI-Powered Writing Compliance and PII Redaction

Read the press release.

Vector Image
Empower your organization to efficiently create, capture, manage, and distribute content across multiple channels. The NewgenONE enterprise-grade content management solution ensures that all your critical business documents are securely stored and managed, providing flexible, role-based access. With seamless integration into your existing productivity tools and the ability to access content from any device, your team can work efficiently and collaboratively, regardless of location. Additionally, robust security measures ensure compliance with industry standards while safeguarding your content across its lifecycle.
NewgenONE Content Management Capabilities
  • Content Repository and Dashboard
    Manage and access content with features like check-in/out, auto-versioning, and a centralized repository. Customize dashboards for a unified, 360-degree view of your content, tailored to individual needs.

  • Content Collaboration
    Enhance collaboration with document annotations, multi-level tracking, and seamless integration with MS Teams. Securely share content internally and externally with features like notes and bookmarks.

  • Content Processing
    Automate document workflows, including approvals and rejections, and access real-time data to streamline decision-making and ensure accuracy.
  • Secure Access to Content
    Ensure compliance with detailed audit logs, LDAP authentication, single sign-on, and encryption for secure content access and transmission.

  • Mobile Support
    Capture, search, and manage documents on the go with offline access, ensuring productivity in no-connectivity zones.

  • Support for Multiple Document Formats
    View and manage a wide range of document types and digital assets, including images, videos, and audio, within a single platform.
Leverage advanced enterprise search capabilities to empower your users to quickly find information across structured and unstructured content. NewgenONE unifies search across multiple repositories, file systems, and business systems through a single, intuitive interface. Enhance visibility and accessibility to critical data, while ensuring full compliance with security and data storage regulations. Streamline content discovery and management to improve productivity and decision-making within your organization.
NewgenONE Enterprise Search Capabilities
  • Federated Search Across Multiple Repositories
    Search through connected repositories and content management systems, retrieving documents, records, audio, video files, and social media posts.

  • Intuitive Search Engine
    Efficiently search with few keywords using auto-suggestion, full-text search, proximity, and fuzzy search algorithms to highlight relevant terms.

  • Search Filters and Terms
    Highlight search terms within documents and dynamically narrow down results with custom facets for precise filtering.
  • Customizable Search Configuration
    Personalize search settings and folder structures based on business needs, ensuring adaptable and functional organization.

  • Systematic Organization of Content
    Organize documents systematically with folder hierarchies and metadata-based tagging for easy contextual content discovery.

  • Controlled Document Access and Alerts
    Manage document access rights at the file and folder levels, with alerts for critical document searches and access notifications.
Effectively manage the entire content lifecycle, from creation to disposal, ensuring compliance with regulatory retention schedules and industry standards. NewgenONE enables you to track and maintain the integrity of both physical and electronic records, ensuring authenticity throughout their lifecycle. Seamlessly classify and manage records disposition according to your organization’s policies while meeting key regulatory requirements, including DoD 5015.02, ISO 16175, and ISO 15489, to ensure secure and compliant records management across your enterprise.
NewgenONE Records Management Capabilities
  • Intuitive Dashboard
    Gain a unified view of records and tasks with predefined widgets, offering a personalized interface tailored to user roles.

  • Secure Archival and Tracking
    Archive and track physical, email, and social records with policy-based management, ensuring authenticity and compliance with retention schedules.

  • Controlled Records Storage and Access
    Secure records storage with controlled access, legal hold, and rights management for file plans and records, enhancing security.
  • Record Search and Retrieval Capabilities
    Easily archive, index, search, and retrieve records through a simple interface, with rule-based content management and physical access options.

  • Detailed Reporting and Auditing
    Track and audit both physical and digital records with comprehensive reports, providing full visibility across the lifecycle.

  • Integration Adaptors
    Seamlessly integrate with MS SharePoint and MS Office for automatic or manual record filing and archiving from Outlook, Word, Excel, and more.
Streamline content-driven processes and enhance operational efficiency by quickly extracting critical data from both paper and digital documents. The NewgenONE AI/ML-powered solution aggregates data from disparate sources, accurately extracts and redacts key information, and continuously improves precision over time. By automating data capture and processing, your organization can reduce manual errors, accelerate workflows, and improve decision-making across the enterprise.
NewgenONE Intelligent Extraction Features
  • Automated Intelligent Data Extraction and Verification
    Leverage pre-trained and customizable models for quick, accurate extraction of data from invoices and documents. Supports multiple technologies, including OCR, ICR, OMR, barcode, and MICR, ensuring real-time, error-free data for decision-making.

  • Intelligent Image Processing and Data Formatting
    Automatically correct image distortions and enhance quality in scanned documents, with post-extraction data validation and formatting to improve accuracy.

  • Intelligent Document Definition
    Easily create extraction templates using AI/ML models and low-code tools. Pre-configured document types across industries enable faster implementation, with multi-user support for collaboration.

  • Reports and Visualization
    Generate contextual reports and dashboards with real-time monitoring of extraction accuracy and trends. Track user activity logs for comprehensive change management.

  • Identity Document Recognition, Extraction, and Redaction
    Identify and extract entities like names, birthdates, and ID numbers from identity documents, supporting QR code and MRZ extraction, with built-in redaction for sensitive information.

  • Confidence Levels and Customized Models
    Measure extraction accuracy through OCR confidence levels, enabling the creation of custom models for specific use cases with tailored analytics.

Automate document classification in NewgenONE using machine learning and AI technologies to streamline your content management processes. Classify documents based on layout, structure, and textual content to enhance organization and accessibility. By leveraging intelligent classification, your enterprise can gain faster access to contextual information, driving smarter decision-making, boosting productivity, and improving customer experiences.
NewgenONE Content Classification Features
  • Document Identification and Organization
    Automatically identify and organize high volumes of structured, semi-structured, and unstructured documents, reducing manual effort and streamlining workflows.

  • Layout, Object, and Content-based Classification
    Classify structured documents by visual patterns, logos, and symbols, and semi-structured or unstructured documents by key text elements and relationships.

  • Machine Learning-based Classification
    Utilize machine learning to continuously improve classification accuracy with trainable models, easily created and deployed using built-in tools.

  • Streamlined Service Request Processing
    Accelerate service request processing by grouping and classifying documents, seamlessly integrating with core business and content management systems.

  • Smart Document Capture Tools
    Automatically classify bulk-imported documents, eliminating the need for manual segregation using separator pages.

  • Data Confidentiality and Compliance
    Ensure classification adheres to confidentiality and compliance standards, including HIPAA, PCI DSS, and GDPR, with specialized classification for eDiscovery and legal processes.

NewgenONE Content Cloud empowers your organization to build modern, content-centric business applications, handling high volumes and diverse content types efficiently. With a robust library of APIs and micro-UIs, you can seamlessly integrate content into existing workflows or develop new applications to support your digital workplace transformation.
Ensure centralized, secure storage of content from multiple sources, with real-time access to contextual information. NewgenONE Content Cloud guarantees compliance with regulatory standards while enabling greater control and accessibility of critical business content across your enterprise.
NewgenONE Content Cloud Features
  • Application Development and Seamless Integration
    Develop content-centric applications with REST-based APIs and embeddable micro UIs, seamlessly integrating with enterprise and productivity tools.

  • Easy-to-use Platform
    Start with a free trial, configure users, and easily transition to production with 24/7 support for technical and maintenance needs.

  • Flexible and Agile Content Services
    Access content anytime, anywhere with a cloud-hosted platform, ensuring scalability, agility, and secure delivery through microservices architecture.

  • Extensive Content Management Features
    Manage content with advanced search, metadata management, versioning, and centralized access across channels and devices.

  • Robust Information Governance and Compliance
    Ensure secure, enterprise-wide content control with encryption, multi-factor authentication, and detailed audit trails for compliance.

  • Developer-friendly Platform
    Use comprehensive API documentation and tools like Postman Client to easily access and integrate NewgenONE Content Cloud’s capabilities.

  • Comprehensive Dashboard
    Get a unified view of metrics, subscription details, and system usage, with full control over user rights and access via a single console.

Empower your organization to efficiently create, capture, manage, and distribute content across multiple channels. The NewgenONE enterprise-grade content management solution ensures that all your critical business documents are securely stored and managed, providing flexible, role-based access. With seamless integration into your existing productivity tools and the ability to access content from any device, your team can work efficiently and collaboratively, regardless of location. Additionally, robust security measures ensure compliance with industry standards while safeguarding your content across its lifecycle.
NewgenONE Content Management Capabilities
  • Content Repository and Dashboard
    Manage and access content with features like check-in/out, auto-versioning, and a centralized repository. Customize dashboards for a unified, 360-degree view of your content, tailored to individual needs.

  • Content Collaboration
    Enhance collaboration with document annotations, multi-level tracking, and seamless integration with MS Teams. Securely share content internally and externally with features like notes and bookmarks.

  • Content Processing
    Automate document workflows, including approvals and rejections, and access real-time data to streamline decision-making and ensure accuracy.
  • Secure Access to Content
    Ensure compliance with detailed audit logs, LDAP authentication, single sign-on, and encryption for secure content access and transmission.

  • Mobile Support
    Capture, search, and manage documents on the go with offline access, ensuring productivity in no-connectivity zones.

  • Support for Multiple Document Formats
    View and manage a wide range of document types and digital assets, including images, videos, and audio, within a single platform.

Compliance Language Check

Government agencies face serious risk when documents contain language that doesn't meet legal or regulatory standards. Prooflex AI analyzes writing in real time, flagging problematic phrasing and suggesting compliant alternatives.

Prooflex screenshot

Prooflex Compliance Language Check Capabilities

  • Real-Time Compliance Flagging — Instantly identifies vague commitments, unauthorized guarantees, or terminology inconsistent with governing statutes as users write.
  • Suggested Compliant Alternatives — Pre-approved replacement language drawn from your agency's policy library and applicable regulations.
  • Style Guide Enforcement — Enforce consistent terminology and approved language across departments via administrator-uploaded agency guides.
  • Regulatory Vocabulary Management — Maintain a dynamic library of approved and flagged terms synced to current statutes and policies.
  • Compliance Audit Trail — Every flagged item and accepted suggestion is logged with user, timestamp, and document reference.

Prooflex for Government — Product Overview

Works Where You Already Work

Adopting new software in a government environment is challenging. Prooflex removes that barrier entirely by delivering all its capabilities as a plug-in inside Microsoft Word and Microsoft Outlook — tools your staff already use every day.

Prooflex screenshot

Prooflex Microsoft Integration Capabilities

  • Microsoft Word Plug-in — A sidebar directly inside Word provides real-time compliance checks, bias detection, PII flagging, and style suggestions as staff draft documents.
  • Microsoft Outlook Plug-in — The same compliance and bias checks apply to email, ensuring routine agency correspondence meets communication standards.
  • Inline AI Suggestions — Suggestions appear as tracked changes or inline comments, easy to accept, reject, or defer.
  • No New Platform to Learn — Zero workflow disruption, no IT change management headaches, no separate login or application to manage.
  • Centralized Policy Updates — Administrators update style guides and compliance rules centrally; changes propagate to all users instantly.

Prooflex for Government — Product Overview

Bias Detection & Removal

Biased language in government documents — even unintentional — can undermine public trust, trigger civil rights complaints, and cause disparate outcomes. Prooflex helps teams write with fairness and equity by automatically detecting and flagging problematic language.

Prooflex screenshot

Prooflex Bias Detection Capabilities

  • Disparate Impact Language Flagging — Identifies phrasing that could reflect differential treatment based on race, gender, age, disability, or other protected characteristics.
  • Equity Language Suggestions — Offers neutral, person-first, and equity-aligned alternatives informed by current best practices in government communications.
  • Tone Analysis — Assesses whether document tone is appropriate for the audience and context, flagging language that may read as punitive or dismissive.
  • Custom Bias Lexicon — Administrators can add agency-specific terms to the flagging library to reflect local equity commitments and policy language.
  • Training Integration — Flagging explanations serve as in-context learning moments, helping staff understand why language was flagged.

Prooflex for Government — Product Overview

PII Redaction

Government agencies handle some of the most sensitive personal information in existence. Prooflex makes it fast and safe to share documents by automatically identifying and redacting personally identifiable information.

Prooflex screenshot

Prooflex PII Redaction Capabilities

  • Automated PII Detection — Scans for names, addresses, dates of birth, Social Security numbers, case numbers, phone numbers, email addresses, and other identifiers.
  • Audience-Based Redaction Profiles — Create and save redaction profiles for different recipient types — "external legal counsel," "public records request," or "inter-agency transfer."
  • Batch Document Redaction — Process entire folders of documents at once, applying the appropriate redaction profile to each file type automatically.
  • Redaction Audit Log — Every redaction action is logged with user, timestamp, document name, and redaction profile applied for compliance reporting.
  • Reversible Redaction Workflow — Original content is preserved in a secured archive; authorized users can access the unredacted source when legally required.

Prooflex for Government — Product Overview

Document Routing & Review

Government documents often require input from multiple people across different roles. Prooflex replaces informal email chains with a structured routing system that gives every stakeholder a clear role, timeline, and complete record.

Prooflex screenshot

Prooflex Document Routing Capabilities

  • Configurable Approval Workflows — Build sequential or parallel approval chains with conditional routing based on document type, program area, or risk level.
  • Role-Based Access: Writer, Reviewer, Approver — Clear permissions ensure no one can bypass the process; each role has defined actions and visibility.
  • Full Audit Trail — Every submission, comment, approval, and rejection is timestamped and tied to a named user — defensible documentation for audits.
  • Deadline Tracking & Escalation — Automated reminders escalate overdue items to supervisors, preventing bottlenecks.
  • Status Visibility — Writers see exactly where their document is in the routing chain at all times, with no need to chase reviewers by email.

Prooflex for Government — Product Overview

Co-authoring & Version Control

Government documents are rarely written by one person. Prooflex enables true real-time collaboration with full version history, so teams can work together without overwriting each other's work or losing track of what changed.

Prooflex screenshot

Prooflex Co-authoring Capabilities

  • Real-Time Collaborative Editing — Multiple team members can edit simultaneously inside Microsoft Word, with each user's contributions color-coded.
  • Automatic Version History — Every saved version is stored with a timestamp and user name; supervisors can browse and restore any prior version.
  • Conflict-Free Editing — Prooflex prevents overwrite conflicts by locking sections being actively edited by another user.
  • Comment & Annotation Threads — Reviewers leave in-document comments tied to specific passages; writers respond and resolve without leaving Word.
  • Cross-Shift Continuity — Case workers on different shifts always pick up the most current, complete version — no emailed attachments or shared drive confusion.

Prooflex for Government — Product Overview

Domain-Specific Writing Presets

Every government program area has its own vocabulary, terminology conventions, and writing standards. Prooflex Domain-Specific Writing Presets let agencies pre-load those standards so staff write correctly for their context from day one.

Prooflex screenshot

Prooflex Domain Writing Preset Capabilities

  • Pre-Built Government Presets — Ready-to-use presets for social services, law enforcement, public health, permitting, and other common SLED program areas.
  • Custom Agency Presets — Administrators build and publish agency-specific presets that encode local terminology, approved phrase lists, and document structure requirements.
  • Role-Based Preset Assignment — Assign presets by user role so a caseworker automatically gets social services language while a grants writer gets grant-specific standards.
  • Preset Version Control — Update presets centrally and all staff get the new standards immediately, without retraining or manual distribution.
  • Cross-Preset Conflict Detection — When a document spans multiple program areas, Prooflex identifies and flags terminology conflicts between active presets.

Prooflex for Government — Product Overview

Big Plus
Ready to build your
app?

Easily set up an introductory meeting to discuss your requirements.