Expert Drupal Maintenance & Operations for Government, Universities & Public Agencies

We manage the full lifecycle of Drupal upgrades — from versions 7, 8, and 9 to current releases. Our process begins with a thorough module compatibility audit, identifying every contributed and custom module that requires an update, replacement, or retirement. We handle database schema migrations, configuration management, and code refactoring, deploying through lower environments before production. All custom integrations are preserved and tested at each stage, minimizing user-facing disruption throughout the upgrade.

Our team monitors Drupal Security Advisories daily and triages every issue within 24 hours of publication. Critical vulnerabilities are patched within 24–48 hours; moderate issues are addressed in scheduled maintenance windows. All patches flow through Dev → Staging → Production with documented testing at each stage. For public sector clients, we align our practices with FedRAMP, FISMA, and Section 508 requirements, maintaining detailed change logs that satisfy audit and procurement obligations.

We diagnose and resolve performance bottlenecks across every layer of the Drupal stack — from database query optimization and caching configuration (Redis, Memcache, Varnish) to CDN setup and image optimization pipelines. Our engineers conduct regular Core Web Vitals assessments and load testing, delivering improvements that keep high-traffic government and institutional sites responsive under peak conditions, including open enrollment periods, public emergencies, and legislative cycles.

Government and university Drupal sites often carry years of custom-built modules that require specialist care. We begin every engagement with a full module inventory and technical debt assessment. For each custom module we recommend one of four actions: patch to address immediate issues, refactor for long-term maintainability, replace with a well-maintained contributed alternative, or retire if the feature is no longer needed. This systematic approach keeps your codebase lean, maintainable, and forward-compatible with upcoming Drupal releases.

Our consultants are experienced on Acquia Cloud, Pantheon, and self-managed cloud environments including AWS, Azure, and Google Cloud. We manage multi-environment pipelines (Dev/Stage/Prod), CI/CD automation, automated testing integration, and environment monitoring. Jonathon Whitener holds Acquia certification and has operated large Acquia environments for enterprise organizations, ensuring your hosting configuration is tuned for reliability, security, and cost efficiency.

We help organizations restructure content models to support modern editorial workflows, multilingual requirements, and accessibility standards. Our migration services cover moves from legacy platforms — including Drupal 7, Joomla, WordPress, and custom CMS systems — to current Drupal architectures, preserving SEO value and content relationships. We design content types, taxonomies, and governance frameworks aligned with your organization’s communication standards and publishing workflows.

We offer structured support agreements with defined service levels tailored to public sector requirements. Our support tiers cover incident response, routine maintenance windows, proactive monitoring, and a dedicated escalation path for critical issues. All support activities are documented and reported, providing the audit trail and accountability required by government and institutional clients. We work within your procurement and governance structures to deliver reliable, transparent service.