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Case Study: Healthcare App Development

April 16, 2024
Megha T Rao
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This case study explores the healthcare app development for a startup aiming to innovate in the management of senior and adult care facilities. Chipsy.io collaborated with the the company to create a user-friendly, scalable, and regulatory-compliant system. The study covers the challenges of healthcare app development without a technical co-founder, offers a detailed checklist for selecting development partners, and illustrates how the final product meets the specific needs of care facility staff while enhancing operational efficiency.

Healthcare spending reached 20% of the entire US economy in the last few years, presenting an incredible market opportunity for entrepreneurs. Whether disrupting patient delivery or improving information management, new businesses are sprouting up ready to innovate, disrupt and change how care gets delivered through the development of new healthcare applications. 

Nowhere is this more prevalent than the increasing demand for senior and adult care facilities. The number of Americans aged 65 and older is expected to nearly double from 52 million in 2018 to 95 million by 2060. This demographic trend underscores the need for effective and efficient management systems in the care facility sector.

Founders Dilemma: Selecting a Software Development Partner

Our client, a startup founded by industry veterans, identified the necessity for an advanced healthcare SaaS application to manage senior and adult care facilities, aiming to replace obsolete paper-based methods. The primary challenge was to develop a system that was not only user-friendly and scalable but also compliant with industry-specific security and privacy regulations.

While the founders had the business vision, they wondered if they could create a SaaS application without a technical co-founder. Many entrepreneurs find themselves in the same position asking the question: what do I need to know to select a partner that can help me create a SaaS application? The good news is that you can bring your vision to life without the need for much, if any, experience building a software application. Here’s a checklist to consider:

Founders Checklist for Selecting a Development Partner

Question Guidance
What are the key technical skills needed for a SaaS startup? Look for expertise in cloud services, cybersecurity, database management, and user interface design. These skills are crucial for building a reliable and scalable software service.
How do I evaluate potential development partners? Assess their past projects focusing on SaaS experience, read client testimonials, and schedule meetings with their software architect to understand their technical approach.
What is the importance of scalability and security in SaaS? Scalability ensures the app can handle increasing loads without losing performance. Security protects sensitive data. Choose a partner who prioritizes both and can scale securely.
How do I ensure the product aligns with market needs? Conduct field research and feedback sessions with potential users. Work with a partner experienced in market analysis to refine the product based on real user insights.
What should I know about regulatory compliance? Understand the complexity of healthcare regulations and ensure your partner is familiar with well-established reference architectures that align with these standards.

The Healthcare App Solution

The healthcare startup selected Chipsy.io to develop a state-of-the-art management system based on the total value delivered, a combination of cost and quality of software development experience. The SaaS-based platform allows seamless management of multiple care facilities, facilitating efficient management of resident data, appointment scheduling, resident progress tracking, and much more. Here’s what the final product will look like.

Technical Architecture

The entire system was architecturally designed by Chipsy.io using the AWS HIPAA Reference architecture. This approach ensured compliance with the stringent security and privacy standards required in the healthcare industry, particularly in handling sensitive resident health information.

Designing the User Experience

The client placed a high emphasis on the user experience (UX) in the development of the SaaS application. Recognizing the unique challenges and needs of senior and adult care facility staff, Chipsy.io partnered closely with the founders to gain a deep understanding of end-user requirements and feedback.

Addressing Care Facility Challenges

The healthcare application is specifically designed to address the numerous challenges faced by staff at senior and adult care facilities.

By addressing these key challenges, the SaaS system built by Chipsy.io greatly enhances the efficiency and effectiveness of care facility staff, allowing them to focus more on resident care and less on administrative tasks.

Bring Your Vision to Life with Chipsy.io

Schedule a complimentary meeting with us to discuss how we can help bring your business idea to life. Whether you’re looking to build a mobile app or SaaS application, we are available to discuss options. We provide cost-effective software development solutions that focus on customer experience and deliver the highest quality.

About the Author

Megha T Rao is a Business Analyst and Project Manager at Chipsy, where she handles end-to-end project management. Her responsibilities include gathering client requirements, managing project timelines, delegating tasks, facilitating meetings, and overseeing quality assurance and client demos. Megha specializes in managing projects from inception to successful completion, aligning with client objectives to meet project goals. She holds both bachelor’s and master’s degrees in Computer Software Engineering.