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App Maintenance

To ensure that your mobile app remains functional, up-to-date, and secure, we offer comprehensive mobile app maintenance services.

As mobile technology and operating systems evolve, app maintenance services ensure that the app continues to work properly with the latest hardware and software. Our maintenance services can help identify and address security vulnerabilities, fix bugs, and improve the user experience.

Regular maintenance can also help reduce the risk of app crashes, downtime, and negative user reviews.

Mobile is standing on box
Mobile is standing on box
Mobile is standing on box
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By providing regular updates to your app's features, you can improve user engagement and satisfaction. Our team can analyze user feedback and usage data to identify areas for improvement and implement new features or enhancements to keep the app relevant and competitive.
Our services include:
  • Designing and Prototyping: The new features are designed, taking into account the existing user interface and user experience. Prototypes are created to test the functionality and get feedback from users.

  • Development: The new features are developed using recommended technologies and programming languages. The code is tested to ensure it works as intended and does not break any existing functionalities.
  • Testing and quality assurance: The new features are thoroughly tested to ensure they work as expected and do not have any bugs or glitches.

  • Deployment: The updated app is deployed to the app store or the enterprise app store, depending on the app’s target audience.
As new mobile devices and operating systems are released, apps may need updates to ensure compatibility and optimal performance. Our team will optimize the app to run efficiently on target platforms, hardware configurations, resolutions, and screen sizes, ensuring a consistent user experience.
Our services include:
  • Compatibility Testing: We first test the mobile app on different versions of the operating system, devices, and screen sizes to identify any compatibility issues.

  • Resolving Compatibility Issues: Once issues are identified, our developers may adjust the code, fix bugs, or update the app’s design to resolve the issues.
  • Publishing the update: Once the compatibility update is tested and validated, the updated version of the mobile app can be published or handed off to your team for deployment.
An app's performance can degrade over time due to factors such as increased usage, outdated hardware, or network issues. It’s important to monitor app performance metrics such as load times, response times, and user feedback to identify performance issues and take corrective action.
Our approach includes:
  • Analyzing your app’s performance metrics to identify areas for improvement. We take the time to understand the root cause of performance issues, such as slow load times or high CPU usage.

  • Developing a plan to optimize performance, which may include rewriting certain parts of the code or restructuring the app’s architecture, database optimization, reducing the size of the app by removing unused features, and/or network optimization

  • Implementing the changes and testing to ensure they improve the app’s performance
By optimizing the performance of a mobile app, your users are likely to have a better experience, leading to higher user satisfaction and engagement.
Mobile app security is essential to protect user data from malicious attacks. Over time, newly discovered vulnerabilities, changes in security standards, or changes in regulations require security updates to ensure that mobile apps are protected against known vulnerabilities and potential security threats.
Our capabilities include:
  • Conducting a security audit of the app to identify vulnerabilities and areas for improvement

  • Developing a plan to address any security issues, which may include updating libraries and dependencies, implementing new security features, and/or reconfiguring the app’s infrastructure

  • Implementing the changes and testing to ensure they improve the app’s security.
We can also provide ongoing support to ensure the app remains secure over time. Learn more.
Bug Fixes & Issue Resolution
It is not uncommon for mobile apps to have bugs or unexpected issues that need to be fixed. Our mobile app development projects include a dedicated period for testing and bug fixing before the app is released. However even after release, whether the app is developed by your team or an outside firm, there may be bugs that are discovered and require fixing. Regular updates and maintenance can help to keep a mobile app running smoothly and improve the user experience.
Common causes of bugs and issues with mobile apps include:
  • Programming errors: These can include syntax errors, logical errors, and issues with variables or data types.

  • Integration issues: If the app is integrated with third-party services or APIs, issues can arise due to changes in those services or APIs.

  • Device-specific issues: Different mobile devices may have different configurations, operating systems, and hardware capabilities, which can result in compatibility issues.
  • User input errors: Users may enter incorrect or unexpected data, leading to bugs or issues.

  • Server-side issues: If the app communicates with a server, issues can arise due to server errors, network connectivity issues, or database problems.

  • Security vulnerabilities: If the app does not have adequate security measures in place, it may be susceptible to hacks, breaches, or other security issues.

Whether you have developed the mobile app internally or with us, our approach to fixing bugs and resolving issues include:

  • Conducting an audit of the app to identify bugs and issues

  • Prioritizing bugs based on their severity and impact on the app’s performance
  • Developing a plan of action to fix the bugs

  • Implementing bug fixes and testing the app to ensure they are resolved

We can also provide ongoing support and monitoring to catch and fix new bugs as they arise.

Mobile Interface Design
We understand the importance of branding and visual identity in today's competitive market. That's why we work closely with our clients to ensure that their mobile app aligns with their brand and enhances their overall image.
We subscribe to Interaction Design Foundation best practices. Your mobile application will be:
Your mobile application will be:
  • Task focused
  • Personalized to the mobile user experience
  • Easy to navigate and natural to interact with
  • Intuitive for your customers
Our Design Services
Interface Design
  • User Experience (UX) Design of the overall experience and flow of the app, including wireframing, prototyping, and testing.

  • User Interface (UI) or visual design of the app, including the layout, colors, typography, and graphical elements.

  • Interaction Design of how users interact with the app, including navigation, gestures, animations, and transitions.

  • Information Architecture that shows the organization and structure of the app’s content and information to ensure ease of use and accessibility.

  • Visual Design assets for the app, including icons, graphics, and other visual elements.
Mobile Experience Research
  • User Research to understand user needs, behaviors, and preferences through surveys, interviews, and usability testing.

  • Competitor Analysis to identify strengths, weaknesses, and opportunities for improvement.

  • Persona Development based on user research to represent different user groups and guide design decisions.

  • Mapping of the user’s journey through the app to identify pain points and areas for improvement.

  • Tracking and analyzing user behavior within the app to inform design decisions and measure the app’s performance.
Mobile Native Development
We use the latest programming languages and development frameworks to create high-quality and performant native apps for iOS and Android platforms. We focus on creating apps that provide a seamless user experience while adhering to the highest standards of coding and design. Let us help you bring your app to life.
Benefits of Native Mobile Development
  • Better Performance: Native apps are developed specifically for each platform and can access the device’s hardware and software features, resulting in faster and more responsive performance.

  • Greater UX Customization: Native apps provide greater flexibility in designing the user interface, allowing developers to create custom designs that meet the specific needs of your users.
  • Access to Device Features: Native apps can take full advantage of the device’s features, such as camera, GPS, and push notifications, to create a more engaging and personalized user experience.
Benefits of iOS Native
  • Access to Latest Apple Features: take advantage of the latest features and functionalities offered by Apple’s platform, such as SiriKit for Siri voice commands, CoreML for pre-trained machine learning models, and ARKit for immersive experiences.

  • High Security Standards: iOS is known for its high security standards, and native app development allows our developers to ensure that their app meets these standards and protects user data.
  • Better User Experience: Apple’s Human Interface Guidelines provide best practices and design principles for creating intuitive and user-friendly iOS apps.

  • Technologies We Use:
Benefits of Android Platform
  • Greater Fragmentation: Native Android app development allows developers to target a wide range of Android devices with different screen sizes, resolutions, and hardware capabilities.

  • Customizability: Android provides greater flexibility in designing the user interface to create custom designs that meet the specific needs of your users.
  • Open Source: Android is an open-source platform with more freedom to modify and customize the operating system to your needs.

  • Technologies We Use:
Mobile Cross-Platform Development
Our cross-platform development services allow you to reach a wider audience with a single codebase that can run on both iOS and Android platforms. We use industry-leading technologies like React Native and Flutter to develop apps that are fast, responsive, and easy to maintain.
Advantages of Cross-Platform Mobile Apps
  • Reduced Development Time and Cost: With cross-platform development, the app is developed once and deployed across multiple platforms

  • Wider Audience Reach: Cross-platform apps can run on both iOS and Android platforms.

  • Easier Maintenance: Changes are be made to a single codebase instead of separate codebases for each platform.

  • Faster Time-to-Market: Cross-platform development allows you to launch your app on multiple platforms simultaneously.
  • Consistent User Experience: Ensures that users have a seamless experience regardless of the platform they are using.

  • Access to Some Native Features: Cross-platform frameworks like React Native and Flutter provide access to some native-like functionality.

  • Technologies We Use:
App Modernization
Our mobile modernization services help you upgrade your legacy mobile apps to meet the demands of today's mobile users. We use the latest technologies and best practices to modernize your app, improving performance, security, and user experience. Whether you need to update your app's design, features, or underlying technology, we have the expertise to help you succeed and stay ahead of the competition.
Modernization Process
  1. Analysis: We first analyze the existing app and identify the areas that need improvement. This analysis may involve reviewing the app’s code, performance, user feedback, and business objectives.

  2. Prioritization: CWe then work with you to prioritize the areas that need improvement based on their impact on the user experience and your business goals.

  3. Development & Testing: The development phase involves making the necessary changes to the app’s code, UI/UX, and features. This may involve updating the app’s backend infrastructure, redesigning the UI, adding new features, or improving the app’s security.

  4. Deployment & Maintenance: After successful testing, we make the updated app available to you to be deployed to the app stores and made available to users. If you’ve engaged us for ongoing maintenance, we will monitor the app’s performance, fix bugs, and add new features to keep it up-to-date with hardware updates.
FAQs

Mobile app modernization involves updating and transforming existing mobile applications to leverage the latest technologies, enhance user experience, improve performance, and align with current industry standards. It focuses on revitalizing legacy apps to meet evolving user expectations and business requirements.

Mobile app modernization offers several benefits, including improved user experience, increased app performance, enhanced security, scalability to accommodate growing user bases, and compatibility with new operating systems and devices. It allows your app to stay competitive, meet evolving user demands, and take advantage of new features and technologies.

Our approach to mobile app modernization involves a thorough assessment of your existing app, understanding your goals and requirements, and devising a tailored modernization strategy. We analyze the app’s architecture, UI/UX, codebase, and functionality to determine the best modernization approach, which may include code refactoring, redesigning UI/UX, integrating new APIs, and adopting modern development frameworks.

Yes, we prioritize data security and confidentiality during the app modernization process. We follow industry best practices and implement robust security measures to protect sensitive data. Our team ensures that data integrity and privacy are maintained throughout the modernization process, and we adhere to applicable data protection regulations.

Yes, during mobile app modernization, we aim to retain the core features and functionalities of your app, preserving the value it offers to users. Our team works closely with you to understand the desired outcome and ensures that essential features are maintained while enhancing the app with modern improvements and optimizations.

The duration of the mobile app modernization process varies depending on the complexity of the app, the scope of modernization required, and the specific goals and requirements. After evaluating your app and understanding your needs, we provide a timeline and milestones that outline the expected duration of the modernization process.

The cost of mobile app modernization depends on factors such as the complexity of the app, the extent of modernization required, the desired features and functionalities, and the timeline for completion. After assessing your app and understanding your requirements, we provide a detailed cost estimate tailored to your specific project.

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